You Asked, We Answered
Can I Customize Any Style Of Eyewear?
Most styles shown are available for customization. However, there are certain limitations on each item. Please see the description on the individual item to see how it can be customized. If you don't see what you're looking for feel free to send a chat or email. We'll respond within 24hrs.
What Does The Base Shade Look Like?
Unless otherwise noted, all shades are a medium sized aviator style with black non-reflective lenses.
Are The Tumblers Safe To Drink From?
Our tumblers are sealed with epoxy to ensure a long lasting design. We do not ship the tumbler until the epoxy is fully cured. After cured the epoxy is compliant per code FDA code, 21CFR175.300.
For more information, click here.
Do You Accept Returns?
We Do Not Accept Returns Or Exchanges.
Before customized items are shipped we send pictures or videos for your approval. Although we carefully package our products to ensure no damage is inflicted during transit, we understand accidents do happen. If there is a problem with your item caused during shipping, please contact us and we will work with you on an amicable resolution.
What If I Need To Cancel My Order?
All orders will receive a full refund if cancelled within 24hrs of the order being placed. Orders cancelled after 24hrs will receive a partial refund of 50% of your subtotal, plus shipping costs (if applicable).
How Long Is Production?
We have two different production timeframes PRE-ORDER and MADE-TO-ORDER. Please see "Product Info" on your desired item for its production time.
PRE-ORDER: We begin production on your item within 48hrs of your order being placed. However, it could take 6-8 weeks before the item is shipped out.
MADE-TO-ORDER: We begin production on your item within 48hrs of your order being placed. Production time is between 2 and 5 days (tumblers: 5-7 days). Item is shipped out immediately after.
So as to not diminish the quality of the product these production times are not flexible.
How Long Is Shipping?
Shipping is via USPS and takes 3-5 business days. All packages come with tracking.
Which Countries Do You Ship To?
We currently only ship within the continental United States.
Do You Have Local Pick Up?
We are located in South Florida. If you would like to avoid shipping costs feel free to choose "Local Pickup" at checkout. Once your order is complete we will email you to arrange a pick up day/time for your merchandise.
Be advised items will only be released to the person who's name is on the order, with a valid picture ID. If someone else is picking up the order we must be notified via email and they must show a valid picture ID as well.